Transmission Diagnostic Worksheet | Bob Howard Luxury Auto Group

Customer Name*

First Last

Email*

Vehicle Year*

Mercedes-Benz Model*

(example: GLA 250, C 300, etc.)

Sometimes the vehicle's transmission will*

Not shift into a higher gear. The engine speed keeps increasing when I press the accelerator pedal but the transmission doesn't shift.
The vehicle will speed up, but not like it is supposed to or like it did before.
The vehicle will not speed up at all, but the engine speed increases.
Won't move when I engage a gear to go forwards.
Won't move when I engage a gear to go in reverse.
Shifts abruptly or harshly.
I have another concern (outline below).

Other transmission concern details

At the same time a warning light*

What was the warning light that came on and what color was it

The problem lasted for*

When this happens I am driving at a speed of*

This happens while I am*

This problem has happened to me # number of times*

I drive my car # of times per day*

I typically drive # number of miles each time I drive*

Out of ten times that I drive, this problem will happen to me about # number of times*

The most recent time this happened to me, I had been driving for*

When was this? (month/day)*

How long had the vehicle been parked*

The gear indicator showed*

The transmission mode was set to*

Have you brought the vehicle to anyone for this problem before*

If yes, who

When was that

If possible, please provide all service records from other workshops for review, since this can greatly help our diagnostics.

Please note any other helpful information or comments (engine RPM, vehicle speed, specific weather, etc.).